Notice:

when the parcel arrived to your customs, please pay the tax and pick up

the parcel,we are not responsible for any customs duty or import tax.

If your place is remote, then need to pay 45usd .

Specifications:

Name: Electric Gem Grinder set

Material: ABS + Metal

Voltage: 220V/110V

Frequency: 50Hz

Plug: EU/US plug

Size: 20.8×15.7×17cm

Packing included:

1 * Electric Gem Grinder

1 * set of accessories

For shipping:if you buy free shipping item, We will choose the suitable shipping method according to goods weight and dimension, such as DHL, Fedex, TNT, UPS and so on.

About import duties / Customs Clearance:When the parcel arrives at your local customs,please pay the tax and take the parcelaway. We do not bear any customs duties or import taxes. If the customs fails due to the buyer's reasons and the goods are returned or destroyed, we will not refund any money.

For Russia customer:we will ship the order to you by other ways like CDEK and so on, it will need 15-25 days to your home door, the recipients full name will be much help when placing the order.

For receiver name:the receiver name need 2 or more than 2 words, correct post and city name will help fast delivery.

Contact Us:If there any questions with the machine, please contact us immediately, We will take active action within 24 hours.

The following terms and conditions apply to all orders placed on our website. By ordering from this store, you accept the policies contained herein.

1. ORDER PROCESSING

In normal conditions, our typical processing times for most products are as follows:

• Orders without print-on-demand item(s) typically take 7-10 business days to process
• Orders with print-on-demand item(s) typically take 1-7 business days to process
• Orders with personalized items will take 1-3 business days more to process.

2. SHIPPING METHODS, SHIPPING TIME, AND SHIPPING FEE

Based on the actual weight of your order, the shipping fee will be automatically calculated and shown to you. Available shipping methods for your order, with the specific shipping time and rates, will be displayed at checkout.

• Some special items, such as liquid goods, can only be shipped using the Eco-shipping method, increasing this method's cost of worldwide delivery.

• Reference shipping time and shipping fee ranges for items weighing between 0.1 and 1.0 kg are listed below:
  
  • US:

• • Worldwide:

An estimated delivery time for your order will show on the order confirmation. 

• Final delivery is often handled by the local postal. Actual shipping time may vary depending on its service.
• During peak seasons and periods of high demand, carrier services may require an additional 5-10 business days for shipping.

3. DELIVERY TERMS

We work with many carriers to ship the order, which depends on the shipment address. 

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid), and we do not charge VAT (Value Added Taxes). All taxes, duties, and customs fees are the recipient's responsibility. The package may be subject to local customs or VAT taxes, which depend on the shipping destination. For further information, please refer to your country's customs policies.

4. CHANGE OF DELIVERY ADDRESS

We cannot change the shipping address once the order has been in production. If you need to update it, please reach us within 06 hours of placing your order via the email address at the bottom of this page or fill in this Contact Form.

5. CANCELLATION

If you cancel your order within 06 hours of placing it, you will be held responsible for the payment fee (if incurred), which is non-refundable. Please refer to our Refund Policy for more details.

🛡️ Your joy is our priority, and we've got your back every step of the way!

• 6 hours to cancel or modify order seamlessly.

• 7 business days after delivery for a replacement or refund if deemed appropriate - no return shipping required!

• A replacement item is processed within 1-7 business days after confirmation.

• Funds back in your account within 3-5 business days after confirmation.

• We have 24/7/365 tickets and email support. Please contact us if you need further assistance.

🔎 Read more about our Return policy and Refund policy.